Handling a Defective Product Claim

Types of Defective Products
Companies are ethically and legally bound to ensure the products they release to the public are safe and will not cause health issues. But there are problems that can arise, which can lead to consumers being harmed and product liability concerns. These issues include:

  • Manufacturing Errors- Such problems arise when mistakes are made during the creation or construction of a product. An example of such a mistake would be the use of the wrong material during manufacturing.
  • Design Flaws- This occurs when a company fails to ensure the product they created functions as they intend. Stryker® Orthopedics has come under heavy scrutiny for problems with the design of their hip replacement system. This led to the launch of the Stryker® Orthopedics hip implant recall.
  • Contamination- Consumable products must meet certain sanitation standards that require the product be free of contaminants and contain only declared ingredients. This type of problem is especially common in the manufacturing of medications and dietary supplements.

Steps to Take After Being Harmed by a Defective Product
If a faulty product has harmed you, you may be wondering what actions you should take. The St. Louis personal injury lawyers with Cofman Townsley suggest first seeking medical treatment for your injuries. Then, report the problem to the company for a replacement, return, or refund.
If this is unsuccessful, contact the Consumer Product Safety Commission and the Better Business Bureau to attempt to find a resolution. Legal action can be taken if you still aren’t compensated for the harm done, but you should consult with an attorney first.
Get the Help You Need
At Cofman Townsley, we understand the dangers defective products can pose and we are here to help if you’ve been the victim of such an item. Learn more about how we can assist with your case by calling (314) 499-1190 today.